Exeter Surgery

We are very pleased to announce that Dr Dawn Leedham has joined the team at Exeter Surgery. Dawn has already started to work with us but she will be joining the Practice full time as a new Partner on 1st August 2013.

Please follow the link to our latest Patient Survery:

2012 13 patient survey report

Please follow the link to view our Patient Participation Report for the last year.

Exeter Surgery Patient Participation Report2012 13

When it’s less urgent than 999

What is 111?

NHS 111 is a new telephone service being introduced to help make it easier for you to access local health services.

If you live in Oxfordshire, you can now call 111 when you need help fast, but it isn’t a 999 emergency.  The 111 service is currently not available in border areas with phone numbers starting 0118, 01793, 01280 and 01844.

You can ring 111, 365 days a year, to reach a full range of local health services, including out of hours, doctors, community nurses, emergency dental care and late opening chemists.

Calls from landlines and mobile phones are free – just like 999.

Type Text Talk for Deaf or Hard-of-Hearing People

The 111 service is also available via typetalk on number 18001 111

How does it work?

111 will get you through to a team of highly-trained advisers, who are supported by experienced nurses. They will assess your symptoms and guide you to the right local service.

Wherever possible, the NHS 111 team will transfer you directly to the people you need to speak to. If they think you need an ambulance, they will send one immediately – just as if you had originally dialled 999.

When do I use it?

People should use the NHS 111 service if they need help or advice urgently but it’s not a life-threatening situation. You should call 111 if:

• it’s not a 999 emergency;
• you don’t think it can wait for an appointment with your GP; or
• you don’t know who to call for medical help.

For less urgent health needs, you should still contact your GP or dentist in the usual way, and for immediate, life-threatening, emergencies please continue to call 999.

Why should I use it?

NHS 111 is a fast and convenient way to get the right help – whatever your need, wherever you are, and whatever the time.

It can also help us to free up 999 and local A&E departments so that they can focus on emergency cases.

What if I have already been given a number to call for a condition I have?

If you are already receiving healthcare and a health professional has given you a specific telephone number to call when you are concerned about your condition, please continue to use that number.

What if I live outside Oxfordshire?

The NHS 111 service is not available everywhere in theUK. If you are outside of

Oxfordshire, please contact NHS Direct on 0845 4647.

Download information in a different language
To download NHS 111 information in a different language please visit NHS Choices website – http://bit.ly/JIAzHX

We are now offering extended hours from 07:30 on Monday and Friday